General Policies

Rates & Payment

Rates listed are per room, per night for up to 2 people. Rates are quoted in USD and do not include all applicable taxes and fees (VA State Tax- 6%, Credit Card Fee- 2.9%, and Richmond City Lodging Tax- 8%). Full payment is due at time of booking. We accept Visa, Mastercard and American Express credit & debit cards.

Cancellation Policies

Cancellations less than 24 hours prior to arrival (3 pm the day before arrival) will incur one night’s stay charge. For full house rental or special events see policy below. To cancel or modify an existing reservation, please call us at 804-359-2332 or email us. Please have your reservation number ready.

General Rentals

For general guest stays (not including special events or complete house rentals), if cancellation is made by 3pm the day before the scheduled stay, there is no fee. Any cancellation made after 3 pm is charged a one-night stay.

Special Events & Full House Rentals

We are a small, but distinguished lodging establishment, and we take great care in preparing for your visit.  If cancellation is made within 14 days of your planned event, then you forfeit your reservation fee. All cancellations or changes in the arrangements for your stay must be made verbally with a phone call to the innkeeper or by email.

Check In / Check Out 

Check-in begins at 3 p.m. Check-out is 11:30 a.m.

Animal Policy

We are exempt from the ADA rules for accepting animals of any kind due to the size of our location. We apologize for this inconvenience. We do not accept animals, but there are boarding facilities and pet friendly hotels nearby.

Please call individual businesses for details:

• Petite Pet Inn & Spa (804) 622-1556 – requires a trial stay – small breed only
• Barker’s Inn (804) 935-6720 – requires a trial stay
• Dog’s Day Inn (804) 745-7173 – no trial stay is required
• The Quirk Hotel (804) 340-6040
• The Graduate Hotel (804) 644-9871
• Linden Row Inn (804) 783-7000

Parking

We have complimentary parking in the back of our property. You enter the alley from Colonial, which is a one-way street. The four sides of the block are Grove, Arthur Ashe Boulevard, Floyd and Colonial – and from Colonial you enter the 2nd entrance to the alley. Our house is the third one. Take a left into the parking area.

"Can Gift Certificates be purchased?"
Yes! Gift Certificates can be purchased online by clicking HERE.

"Are there any appliances in the rooms?"
Yes, each room has a microwave and a refrigerator.

"Is a full breakfast provided during my stay?"
Breakfast is 8:30 am - 10:30 am; we serve coffee, tea, juice and an assortment of pastries, yogurt, berries and granola. We also offer made-to-order egg dishes, bacon and host choice items. If you have allergies or specific requests, please call or email this information, and we will make every effort to accommodate if possible.